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Customs and brokerage services

Alatheya specialists provide customs and brokerage services in Kazakhstan to individuals and organizations that carry out foreign economic activities. Our professionals work in Kazakh, Russian and English.

Main areas of work include:

We offer a universal solution on a turnkey basis of all problems that international companies face. 

Advantages of cooperation with professionals

Every effort shall be taken to obtain legal preferences, to speed up and secure the delivery of goods.

Customs clearance of goods

We deal with customs clearance of any type of goods, subject to specific requirements for their legal clearance.

The following operations are performed during the import and export clearance:

The broker considers the measures of non-tariff regulation applied in the territory of the Customs Union, including direct restrictions on the supply of certain commodity groups: quotas, licensing, protective and countervailing duties.

Customs disputes resolution

Our lawyers effectively resolve the disputes that arise between the participants in foreign economic activity and the state bodies in this area. Economic activity is brought into line with the Customs Code of the Customs Union and the regulatory acts of the participating states. Violations shall be challenged in higher instances.

Disputes usually relate to the declared value of goods, imposition of taxes, duties and fees at importing or exporting. Head officers of the customer organization at the same time avoid direct communication with the authorities, deal with their core business. The lawyer takes on the controversial issues, prepares the documents and participates in the meetings.

Frequent disputes are the following:

After being familiarized with the materials of the case, the expert shall give a legal assessment of the prospects to reach a decision in favor of the customer. If there are chances of success, it shall find the best ways for protecting the violated rights. After that it shall prepare the procedural documents for litigation, file a complaint or a statement of claim, collect evidence, participate in the case. If necessary, file an appeal, apply to the cassation instance.

Advantages of legal assistance in Alatheya


High effectiveness - systematic development of skills and knowledge allows to effectively resolve tasks that other companies are not able to resolve

Knowledge of the legislative basis - continuous monitoring of legislation and judicial innovations allows providing the high-quality services complying with modern realities

Individual approach - professionals find solutions in any problem based on available facts and norms of legislation

Confidentiality - provision of any service is strictly confidential, which is further guaranteed by the non-disclosure agreement

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